Privacy Policy

Last Updated: 24 March 2026

Thank you for visiting the website and/or mobile application of On Time Travels Organizer and Logistics.

This Privacy Policy explains how On Time Travels Organizer and Logistics collects, uses, shares, and protects your personal information when you use our website, mobile application, or services related to travel planning, bookings, and logistics.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Scope of Policy

This Privacy Policy applies to all users of the website, mobile application, and services of On Time Travels Organizer and Logistics. It does not apply to third-party websites, partners, or services that may be linked through our platform.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, phone number, email address
Address and billing details
Travel preferences and booking details
Co-passenger information

b. Payment Information

We use secure third-party payment gateways such as Razorpay to process payments. On Time Travels Organizer and Logistics does not store your debit/credit card details. Payment data is processed securely by the payment provider.

c. Automatically Collected Information

IP address
Browser type and device information
Pages visited and activity on our platform

d. Location Information

If enabled, we may collect your location to provide relevant travel recommendations and services.

e. Cookies & Tracking Technologies

We use cookies and tools like Google Ads and Facebook Pixel to:

Improve user experience
Show relevant advertisements
Analyze platform usage

3. How We Use Your Information

We use your information to:

Provide and manage travel bookings and logistics services
Personalize your experience
Communicate updates, offers, and support
Improve our platform and services
Prevent fraud and ensure security
Comply with legal obligations

4. Sharing of Information

We may share your data with:

a. Travel & Logistics Partners

Airlines, hotels, transport providers, and vendors to fulfill your bookings.

b. Service Providers

Third-party vendors for:

Payment processing
Analytics
Marketing services

c. Business Partners

For joint services or offers (with your consent where required).

d. Legal Authorities

If required by law or to protect rights and safety.

5. Data Retention

We retain your personal information:

As long as your account is active
Or as necessary to provide services and comply with legal obligations

We may delete or anonymize data after prolonged inactivity or upon user request.

6. Your Rights (As per Indian Laws - DPDP Act, 2023)

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for data processing
Opt out of marketing communications

To exercise these rights, contact us using the details below.

7. Data Security

We implement appropriate security measures including:

SSL encryption (HTTPS)
Secure hosting (Hostinger)
Controlled access to personal data

However, no system is 100% secure, and users are advised to take precautions.

8. Cookies Policy

You can control or disable cookies through your browser settings. Note: Disabling cookies may affect certain functionalities of the platform.

9. Third-Party Links

Our platform may contain links to third-party websites. On Time Travels Organizer and Logistics is not responsible for their privacy practices.

10. Children's Privacy

Services are intended for individuals aged 18 years and above. We do not knowingly collect data from minors.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

12. Grievance Officer & Contact Details

If you have any questions or concerns regarding this Privacy Policy, you may contact:

Registered business name: On Time Travels Organizer and Logistics

Grievance Officer: Owner

Email: bookings@ontimetravelorganizer.com
Phone: 9738740726 / 9538025351
Address: No 42, St Thomas post, Oil Mill Rd, next to Tender Kitchen, Arvind Nagar, KSFC Layout, Lingarajapuram, Bengaluru, Karnataka 560084

13. No Sale of Personal Data

We do not sell or rent your personal information to third parties.