Terms & Conditions

Last Updated: 24 March 2026

Welcome to On Time Travels Organizer and Logistics. By using our website, mobile application, or booking any service through us, you agree to these Terms & Conditions.

1. Acceptance of Terms

Your access to and use of our platform constitutes acceptance of these terms, our Privacy Policy, and applicable booking policies.

2. Services

We provide travel planning, ticketing, visa assistance, holiday packages, transport coordination, and related logistics support. Service availability may vary by destination, vendor, and season.

3. Bookings and Payments

Bookings are confirmed only after successful payment and vendor confirmation.
Prices are subject to availability, currency changes, taxes, and supplier revisions.
Payments are processed through secure third-party gateways.

4. Traveler Responsibilities

Provide accurate passenger details and documents.
Ensure passport, visa, and other travel documents are valid.
Comply with airline, hotel, transport, and local government rules.

5. Changes, Cancellations, and Refunds

Changes and cancellations are subject to booking type, supplier terms, and applicable charges. Please refer to our Refund Policy and Cancellation Policy pages for details.

6. Third-Party Providers

Flights, hotels, transport, insurance, and activities are provided by third-party partners. We coordinate services but do not control third-party operational decisions, delays, or policy changes.

7. Limitation of Liability

We are not liable for losses caused by force majeure events, travel bans, weather disruptions, strikes, government restrictions, or acts/omissions of third-party providers. Liability, where applicable, is limited to the value of services booked through us.

8. Intellectual Property

All website content, design elements, and branding are the property of On Time Travels Organizer and Logistics unless otherwise stated.

9. Governing Law and Jurisdiction

These terms are governed by the laws of India. Any disputes are subject to jurisdiction of courts in Bengaluru, Karnataka.

10. Contact Details

Registered business name: On Time Travels Organizer and Logistics

Email: bookings@ontimetravelorganizer.com
Phone: 9738740726 / 9538025351
Address: No 42, St Thomas post, Oil Mill Rd, next to Tender Kitchen, Arvind Nagar, KSFC Layout, Lingarajapuram, Bengaluru, Karnataka 560084